Payments Policy

Thank you for visiting and shopping at lastunique.com. Information and terms about placing order for products and payment are listed in our Terms and Conditions. Following are the terms and conditions that constitute our Payments Policy.

Payment Options And Security

We accept payments through the website using popular payment methods like credit cards (Visa, Mastercard, American Express, Discover), debit cards, prepaid cards, digital wallets and/or online payments like Apple Pay, Google Pay, PayPal, and even Buy Now, Pay Later in certain countries. Depending on your location, you might also see additional local payment methods. All our payments are securely processed and the website is compliant with all applicable practices for the same, including SSL certificates. Your credit card details are encrypted with SSL protocol (Secure Socket Layer) and are never sent through the network in clear. In case when the payment is directly made with Credit Card or PayPal, we have no access to this kind of data and do not keep it on the server, so that is why our Costumers have to enter their bank card information at each new transaction on our website. Every new payment will request our Customers to read and accept our Terms and Conditions.

Troubleshooting Payment Issues

Payment Deducted but Order Confirmation Not Received: This happens if the network connection experiences a reset or the customer mistakenly hits Back or Refresh immediately after validating the payment. In this scenario, the payment might go through but the order details are not captured in our system. Resolving this is very simple. You can send us an email mentioning the amount paid, the time of payment, and the link to the product that you intended to purchase. Our team will manually generate the order and share the confirmation with you.

Charged More Than Once for the Same Order: Such issues usually get resolved automatically within 48 to 72 hours of the payment. In case that does not happen, you can send us an email mentioning the details of multiple transactions and we will work with the payment partner to rightfully refund the excess amount back to you. All refunds shall be credited only to the credit cards, debit cards, prepaid cards, digital wallets, online payments, or the bank account, as the case may be, from which the payment was originally received.

Unable to Make Payment due to Some Error: This is extremely unlikely but in case you are unable to make a payment on the website, we request you to send us an email with a screenshot of the error message so that our team can investigate the issue and help you resolve it. You can also try an alternative payment method in such cases because it is possible that certain payment methods might be experiencing temporary outages or might not be supported.

In case of any issues related to payments, you can contact us by email at info@lastunique.com or by phone (+370) 69822863, (+47) 45257624

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